FAQ

Frequently asked questions

Everything you need to know about eDrawers. Can't find your answer? Get in touch.

General

Account & product

What is eDrawers?

eDrawers replaces paper receipts with a QR code. Get your personal code in the app, show it at checkout, and the retailer scans it — your receipt lands straight in eDrawers, searchable and secure.

How do I use eDrawers at checkout?

Open the app and show your personal QR code to the cashier — they scan it instead of printing a receipt or asking for your email, and the receipt appears in your app instantly.

Do customers need to provide their email address?

No. eDrawers is designed to deliver receipts without requiring customers to share their email address with the retailer.

Can retailers use eDrawers with their existing EPOS or POS system?

eDrawers is being designed to integrate with EPOS and POS platforms so retailers can add digital receipt functionality to their existing checkout environment. Explore integrations.

Is eDrawers available now?

eDrawers is approaching launch. Retailers, consumers and potential technology partners can register their interest for early access and pilot opportunities.

Which platforms will eDrawers support?

eDrawers is being built for iOS, Android and the web, so you can access your drawer anywhere.

Trust

Security & privacy

How is my data protected?

All receipts and documents are encrypted in transit and at rest. Read the full details in our Privacy Policy.

Do you sell my data?

No. Your transaction data belongs to you, and we don't sell personal data to third parties.

Can I delete my data?

Yes. You'll be able to export or permanently delete your account data at any time once the app is live.

Does eDrawers help prevent receipt fraud?

Yes. Because each receipt is tied to your verified QR code rather than a loose paper slip, it's far harder to forge or duplicate — which also helps retailers cut down on return and warranty fraud.

Pricing

Plans & cost

How much will eDrawers cost?

Consumers get a free plan, plus optional paid Smart and Pro tiers for extra features. Retailers pay a monthly subscription across Starter, Business and Enterprise tiers, priced by receipt volume. Contact us for details, or join the waitlist to hear first.

Is there a plan for retailers of any size?

Yes — Starter, Business and Enterprise tiers are designed to scale from independent shops to larger retail chains. Learn more or get in touch to discuss your needs.

Still have questions?

Our team is happy to help — reach out any time.